Some years ago, Peter Drucker highlighted the vital distinction
between ‘efficient’ and ‘effective’. Performing an activity
swiftly and economically is efficient, while being effective is dependent on
doing the right thing. To guide yourself away from doing the wrong thing, and
therefore being ineffective, you need the asset of ‘rare sense’ -
the ability to think straight, see past stifling conventional wisdom and develop
fact-based insight.
As strange as it might sound, rare sense is often perfectly
simple. For example, these three principles will serve you well:
- Buy cheap. Don’t pay more than a dollar for a dollar
of sales. And of course, if you can pay 10 cents for that dollar, all the better
(ten times better, in fact).
- Stick to businesses that you thoroughly understand. Warren
Buffett has achieved a great deal of success by investing cheaply in the 100%
purchase of disparate firms where the business model is clear and simple.
- Formulate a modus operandi that can be constantly improved
and that will work for each business. This is the model of effectiveness
So how much more effective can your business be?
See
how many of the following statements are true for your company:
- You employ a core of top-class executives who are trained in teamwork skills,
expert in project management and happy to move from one task team to another.
- You have a strong, remunerative and lasting grasp on the accounting and
the cash flow.
- You analyse, simplify and improve all the operations constantly to cut costs
and make your processes faster.
- You turn the cost of reductions into much greater value
by ‘top-line
management’ - increasing total revenues by both volume and value.
- You know how to reorganise, simplify and reduce costs.
- You concentrate the business and the management on what the company has
to achieve and what it does well.
- Your management meetings establish the real value of agenda matters, put
real choices on the table, are properly focused on decisions rather than discussions
and make decisions stick.
If you cannot recognise those attributes in your company, you can and should
make your business more effective. The object of the exercise is to achieve real
and lasting effectiveness, and that means you have to do things right and certainly
not fail to do them at all.
About the author
Rober Heller was the founding Editor of Management Today magazine and
is one of the world's best selling authors on business management having
written more than 50 books on the subject.
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